Contact Us

Our Help pages or Your Account often contain the answers to your questions. Therefore, to best serve you in answering your question quickly, we have compiled frequently asked questions by topic. If the self-service options don't answer your question, you'll have an opportunity to email us.

We also have an online help desk that you can use during regular business hours.

Not Receiving Replies?

If you have contacted us recently but have not yet received a reply, your Internet Service Provider (ISP) or e-mail client may be blocking e-mail from fitness-products.us.

If you suspect this is happening, please consult the help section of your e-mail program to see how to relax the settings that filter or block mail, or how to add fitness-products.us to your "safe domains" list.

Once you've established that you should be able to receive mail from us, please email us again with your question.